GrooveUp Privacy Policy
Last Updated: November 2025
GrooveUp (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when you use the
GrooveUp mobile application, website, or any related services (collectively, the “Service”).
Please read this policy carefully. By using GrooveUp, you agree to the collection and
use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
We may collect the following personal information when you use the Service:
● Account details: name, username, email address, phone number.
● Profile information: photo, bio, music preferences, reactions, reviews.
● User-generated content: Grooves (video reactions), reviews, votes, comments.
● Payment information: may be processed through secure third-party providers. We
do not store sensitive card details on our servers.
● Communication: support requests, feedback, or messages.
1.2 Information Collected Automatically
When you use GrooveUp, we may automatically collect:
● Device information (model, OS version, unique device identifiers)
● Usage data (interactions, time spent, features used)
● Log data (IP address, browser type, date/time)
● App performance and crash diagnostics
1.3 Cookies & Tracking Technologies
We may use cookies or similar technologies to improve user experience, analyze usage, and
remember your preferences.
2. How We Use Your Information
We use your information to:
● Create and manage your account
● Personalize your music recommendations
● Display Grooves, reviews, and user-generated content
● Verify rewards, points, and earnings
● Support influencer–artist collaborations
● Improve the app’s performance and user experience
● Communicate updates, promotions, and important notices
● Prevent fraud, abuse, or unauthorized activity
3. How We Share Your Information
We may share your information with:
● Artists and influencers (only relevant activity such as your reviews or Grooves)
● Service providers (cloud hosting, analytics, payment processors)
● Law enforcement (only if required by law)
● Business partners (when you choose to engage in promotions)
We do not sell your personal information.
User-generated content such as Grooves, reviews, or votes may be visible to other users
within the app.
4. Your Choices & Rights
Depending on your region, you may have the right to:
● Access your personal data
● Request deletion
● Update or edit your information
● Opt-out of notifications
● Request a copy of your data
● Withdraw consent at any time
You can manage most settings directly within the app or contact us for assistance.
5. Data Security
We take data security seriously. We use administrative, technical, and physical safeguards
to protect your information. However, no method of transmission over the internet is fully
secure, and we cannot guarantee absolute security.
6. Children’s Privacy
GrooveUp is not intended for users under 13 years old (or the minimum legal age in your
country). We do not knowingly collect information from children. If you believe a child has
used our service, contact us immediately for removal.
7. International Data Transfers
Your information may be stored or processed on servers located in different countries. By
using the app, you consent to the transfer of your data to these locations.
8. Third-Party Links and Services
GrooveUp may contain links to external platforms (e.g., social media, payment providers).
We are not responsible for the privacy practices of third-party services.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last
Updated” date above. Continued use of the app means you accept the updated policy.
10. Contact Us
If you have questions or requests about this Privacy Policy, please contact:
GrooveUp Support Team
● Website: www.grooveup.com
